Shipping Policy

Effective Date: January 14, 2025

At Silksstore.click, we are committed to providing reliable and efficient shipping services. This Shipping Policy outlines how we handle the shipment of your orders and the different shipping options available. By purchasing from our website, you agree to comply with this policy.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. Shipping costs and delivery times will be calculated at checkout based on the shipping method chosen and the delivery location.

  • Standard Shipping: Delivery within 5-7 business days (depending on location).
  • Expedited Shipping: Delivery within 2-3 business days for urgent orders.
  • Next-Day Shipping: Available for some products and locations, ensuring delivery within one business day.
  • International Shipping: We ship worldwide, with delivery times varying by country and location.

Shipping costs for these options are calculated at checkout. Shipping prices may also vary depending on the weight and size of the products purchased.

2. Order Processing

Once your payment has been successfully processed, we will begin processing your order. Orders are typically processed within 1-2 business days from the time of payment. Processing times may vary during peak seasons, holidays, or if additional verification is required for your order.

You will receive an email notification once your order has been shipped. The email will include tracking information, so you can monitor your order’s progress.

3. Shipping Costs

Shipping costs are determined based on the shipping destination, delivery method, and total weight of the products. During checkout, the final shipping cost will be shown for your approval before confirming the order.

For orders exceeding a specified amount, we offer free shipping. Please check our website for eligibility criteria.

4. International Shipping

Silksstore.click accepts orders from international customers. However, please note that international shipping times may vary and are subject to customs regulations and processing times in the destination country. Silksstore.click is not responsible for any delays due to customs or border control.

International customers are responsible for paying any additional customs duties, taxes, or import fees that may apply to the shipment. These fees are not included in the product price or shipping charges.

5. Delivery Times

Delivery times are estimates and may vary depending on the destination, shipping method, and time of year. We make every effort to ship orders promptly, but Silksstore.click is not liable for delays caused by third-party carriers, weather conditions, or customs procedures.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: Available for eligible orders
  • International Shipping: Varies depending on location (typically 7-14 business days)

If your order is delayed, please track it using the tracking number provided, or contact our customer service team at info@silksstore.click.

6. Lost or Damaged Items

In the unlikely event that an item is lost or damaged during shipping, please contact us immediately. We will initiate an investigation with the shipping carrier and provide a resolution, which may include a replacement or refund.

Silksstore.click is not responsible for items lost or damaged after they have been delivered to the provided shipping address. If an item is missing, please contact the carrier directly for further assistance.

7. Shipping Restrictions

We may place certain restrictions on shipping to specific countries or regions due to delivery challenges or legal reasons. These restrictions will be clearly stated during the checkout process. If you are unable to complete an order due to shipping restrictions, please contact our customer service team.

8. Address Errors

To ensure accurate delivery, please double-check your shipping address before completing your order. Silksstore.click is not responsible for delays or failed deliveries due to incorrect addresses provided by the customer. If an error is identified after the order is placed, please contact us immediately to update the information.

9. Customer Service

If you have any questions or concerns about shipping, please don’t hesitate to contact our customer service team:

We are happy to assist you with any inquiries regarding shipping, tracking, or delivery status.