Sales Policy

Effective Date: January 14, 2025

At Silksstore.click, we strive to provide the highest quality products and services to our valued customers. This Sales Policy outlines the terms and conditions for purchasing goods from our website. By making a purchase from Silksstore.click, you agree to comply with and be bound by this policy.

1. Product Availability

Our website displays products that are available for purchase. However, Silksstore.click does not guarantee that all items will be in stock at all times. In the event that an item you order is out of stock, we will notify you immediately via email and provide options, including backordering the item, selecting a similar product, or receiving a refund.

2. Pricing

All prices displayed on Silksstore.click are in U.S. Dollars (USD) and are subject to change at any time without prior notice. Prices do not include shipping costs, taxes, or any other additional fees unless explicitly stated. We make every effort to provide accurate pricing information, but in the case of a pricing error, we reserve the right to cancel orders or adjust prices accordingly.

3. Order Process

To place an order, you must first add items to your shopping cart, proceed to checkout, and provide the necessary information. Once an order is placed, you will receive an email confirmation detailing the items purchased, shipping address, and total price. A second email will confirm the dispatch of your order.

4. Payment Methods

We accept various payment methods, including credit cards, debit cards, and other forms of electronic payments. Payment will be processed when your order is placed, and no items will be shipped until payment has been successfully completed.

5. Order Cancellation

You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer service team at info@silksstore.click with your order number. Once the order has been processed or shipped, cancellations are not possible.

6. Sales Tax

Sales tax will be applied based on the shipping address and applicable state or local laws. You will be notified of any taxes during the checkout process.

7. International Orders

We accept international orders. International customers are responsible for all duties, taxes, and fees associated with importing the product into their country. These charges are not included in the order total and will be calculated during the customs process.

8. Refunds and Returns

If you are unsatisfied with your purchase, we offer a refund or return as outlined in our Refund and Returns Policy. All returns must be made within 30 days of receiving the product, and items must be in their original condition.

9. Customer Service

We are committed to providing outstanding customer service. For any inquiries, assistance, or issues with your order, please contact us at info@silksstore.click or call us at (708) 832-9406.

Street: 677 Clyde Ave Calumet City, Illinois(IL), 60409
Phone number: (708) 832-9406
Email: info@silksstore.click
Website: silksstore.click